Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in DEI & Culture so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this DEI & Culture Training Course in Ulaanbaatar, participants build practical capability in DEI & Culture with focus on inclusive behaviour, belonging, and culture-building through everyday practice. The programme is designed for organisations in Ulaanbaatar that want improved operational delivery, clearer judgement, and more reliable workplace adoption.
The programme goes beyond theory to explore how DEI & Culture works in practice — covering how effective implementation works, where frequent challenges arise, and how participants can apply new approaches from day one within their own teams.
Audience
- professionals supporting workforce capability and employee experience
- HR professionals and people managers
- L&D, talent, and culture teams
- team leaders involved in hiring, development, engagement, or performance
- managers who need stronger people-management foundations
Learning Outcomes
- align actions more effectively with organisational priorities and culture
- support stronger employee experience and manager capability
- recognise common people risks and process gaps
- improve consistency, fairness, and communication in people processes
- apply stronger practice in dei & culture across day-to-day people decisions
- use working frameworks, questions, and planning tools
- recognise barriers to inclusion and apply more inclusive behaviours in daily work
Agenda / Modules
Module 1: Inclusion foundations
- what inclusion and culture mean in workplace practice
- why everyday behaviour shapes belonging and engagement
- difference between intention and impact
Module 2: Bias, behaviour, and everyday impact
- bias, assumptions, and patterns that affect fairness
- how exclusion can appear in routine work situations
- recognising risks in communication, hiring, or team interaction
Module 3: Inclusive communication and decision-making
- inclusive language, meeting behaviour, and decision process
- creating participation and psychological safety
- making everyday interactions more equitable and respectful
Module 4: Team culture and leadership actions
- role of managers and team members in culture building
- modelling behaviour and setting norms
- responding constructively when issues arise
Module 5: Reinforcement and commitment
- practical commitments and reinforcement actions
- moving from awareness to behaviour change
- how to sustain better habits after the course
Business Benefits
- clearer expectations, conversations, and follow-through
- better people management quality and employee experience
- improved consistency across teams and managers
- stronger capability in hiring, development, engagement, or retention
- more inclusive team behaviour and stronger culture-building practice
- better alignment between people practice and business needs
What’s Included
- materials that support post-course application
- interactive workshop with practical manager and HR scenarios
- examples focused on real employee and team situations
- optional tailoring to policy, culture, or people-process priorities
- toolkits, frameworks, and discussion exercises
FAQs
1. Who should attend this DEI & Culture course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in dei & culture. Attendance criteria can flex depending on role type, experience level, and team context.
2. Can the course be tailored for our organisation in Ulaanbaatar?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
In the majority of cases, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in Ulaanbaatar, live online sessions, and tailored corporate programmes for teams throughout Mongolia and East Asia.