Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Diversity, Equity & Inclusion so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Diversity, Equity & Inclusion Training Course in Astana, participants build practical capability in Diversity, Equity & Inclusion with focus on inclusive behaviour, belonging, and culture-building through everyday practice. The programme is designed for organisations in Astana that want improved operational delivery, clearer judgement, and better day-to-day application.
Moving beyond theory, the programme addresses the practical side of Diversity, Equity & Inclusion: how it works in live settings, where frequent challenges arise, and how to translate the learning into immediate action across roles and teams.
Audience
- HR professionals and people managers
- professionals supporting workforce capability and employee experience
- managers who need stronger people-management foundations
- team leaders involved in hiring, development, engagement, or performance
- L&D, talent, and culture teams
Learning Outcomes
- recognise common people risks and process gaps
- improve consistency, fairness, and communication in people processes
- support stronger employee experience and manager capability
- use working frameworks, questions, and planning tools
- recognise barriers to inclusion and apply more inclusive behaviours in daily work
- align actions more effectively with organisational priorities and culture
- apply stronger practice in diversity, equity & inclusion across day-to-day people decisions
Agenda / Modules
Module 1: Inclusion foundations
- what inclusion and culture mean in workplace practice
- why everyday behaviour shapes belonging and engagement
- difference between intention and impact
Module 2: Bias, behaviour, and everyday impact
- bias, assumptions, and patterns that affect fairness
- how exclusion can appear in routine work situations
- recognising risks in communication, hiring, or team interaction
Module 3: Inclusive communication and decision-making
- inclusive language, meeting behaviour, and decision process
- creating participation and psychological safety
- making everyday interactions more equitable and respectful
Module 4: Team culture and leadership actions
- role of managers and team members in culture building
- modelling behaviour and setting norms
- responding constructively when issues arise
Module 5: Reinforcement and commitment
- practical commitments and reinforcement actions
- moving from awareness to behaviour change
- how to sustain better habits after the course
Business Benefits
- better people management quality and employee experience
- more inclusive team behaviour and stronger culture-building practice
- stronger capability in hiring, development, engagement, or retention
- clearer expectations, conversations, and follow-through
- better alignment between people practice and business needs
- improved consistency across teams and managers
What’s Included
- interactive workshop with practical manager and HR scenarios
- examples focused on real employee and team situations
- optional tailoring to policy, culture, or people-process priorities
- toolkits, frameworks, and discussion exercises
- materials that support post-course application
FAQs
1. Who should attend this Diversity, Equity & Inclusion course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in diversity, equity & inclusion. We can adjust the participant mix to reflect different functions, levels, and priorities.
2. Can the course be tailored for our organisation in Astana?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include interactive exercises, applied case studies, group discussion, and reflection-based learning.
5. Can this be delivered virtually as well as in person?
Yes. This course can be taken in person in Astana, via live virtual classroom, or as a private session for organisations across Kazakhstan and Central Asia.