Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Diversity, Equity & Inclusion so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Diversity, Equity & Inclusion Training Course in Hanoi, participants build practical capability in Diversity, Equity & Inclusion with focus on inclusive behaviour, belonging, and culture-building through everyday practice. The programme is designed for organisations in Hanoi that want sharper execution discipline, clearer judgement, and improved on-the-job implementation.
Moving beyond theory, the programme addresses the practical side of Diversity, Equity & Inclusion: how it works in live settings, where standard pitfalls emerge, and how to apply new approaches from day one across roles and teams.
Audience
- L&D, talent, and culture teams
- managers who need stronger people-management foundations
- professionals supporting workforce capability and employee experience
- team leaders involved in hiring, development, engagement, or performance
- HR professionals and people managers
Learning Outcomes
- recognise common people risks and process gaps
- align actions more effectively with organisational priorities and culture
- support stronger employee experience and manager capability
- recognise barriers to inclusion and apply more inclusive behaviours in daily work
- improve consistency, fairness, and communication in people processes
- use actionable toolkits, questions, and planning tools
- apply stronger practice in diversity, equity & inclusion across day-to-day people decisions
Agenda / Modules
Module 1: Inclusion foundations
- what inclusion and culture mean in workplace practice
- why everyday behaviour shapes belonging and engagement
- difference between intention and impact
Module 2: Bias, behaviour, and everyday impact
- bias, assumptions, and patterns that affect fairness
- how exclusion can appear in routine work situations
- recognising risks in communication, hiring, or team interaction
Module 3: Inclusive communication and decision-making
- inclusive language, meeting behaviour, and decision process
- creating participation and psychological safety
- making everyday interactions more equitable and respectful
Module 4: Team culture and leadership actions
- role of managers and team members in culture building
- modelling behaviour and setting norms
- responding constructively when issues arise
Module 5: Reinforcement and commitment
- practical commitments and reinforcement actions
- moving from awareness to behaviour change
- how to sustain better habits after the course
Business Benefits
- more inclusive team behaviour and stronger culture-building practice
- better alignment between people practice and business needs
- better people management quality and employee experience
- stronger capability in hiring, development, engagement, or retention
- clearer expectations, conversations, and follow-through
- improved consistency across teams and managers
What’s Included
- toolkits, frameworks, and discussion exercises
- optional tailoring to policy, culture, or people-process priorities
- interactive workshop with practical manager and HR scenarios
- materials that support post-course application
- examples focused on real employee and team situations
FAQs
1. Who should attend this Diversity, Equity & Inclusion course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in diversity, equity & inclusion. Participant profiles can be tailored to match role level, function, and organisational needs.
2. Can the course be tailored for our organisation in Hanoi?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Yes, in most situations. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include collaborative tasks, scenario work, guided reflection, and trainer-led application exercises.
5. Can this be delivered virtually as well as in person?
Yes. Delivery options include in-person training in Hanoi, live virtual workshops, and bespoke corporate sessions for teams in Vietnam and Southeast Asia.