Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Diversity, Equity & Inclusion so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Diversity, Equity & Inclusion Training Course in Surabaya, participants build practical capability in Diversity, Equity & Inclusion with focus on inclusive behaviour, belonging, and culture-building through everyday practice. The programme is designed for organisations in Surabaya that want enhanced implementation capability, clearer judgement, and sustained practical application.
This is not a theoretical overview. The course examines how Diversity, Equity & Inclusion applies in real work, what effective practice means in practice, where frequent challenges arise, and how to implement what they learn right away from day one.
Audience
- managers who need stronger people-management foundations
- team leaders involved in hiring, development, engagement, or performance
- HR professionals and people managers
- L&D, talent, and culture teams
- professionals supporting workforce capability and employee experience
Learning Outcomes
- improve consistency, fairness, and communication in people processes
- apply stronger practice in diversity, equity & inclusion across day-to-day people decisions
- align actions more effectively with organisational priorities and culture
- support stronger employee experience and manager capability
- use hands-on methodologys, questions, and planning tools
- recognise common people risks and process gaps
- recognise barriers to inclusion and apply more inclusive behaviours in daily work
Agenda / Modules
Module 1: Inclusion foundations
- what inclusion and culture mean in workplace practice
- why everyday behaviour shapes belonging and engagement
- difference between intention and impact
Module 2: Bias, behaviour, and everyday impact
- bias, assumptions, and patterns that affect fairness
- how exclusion can appear in routine work situations
- recognising risks in communication, hiring, or team interaction
Module 3: Inclusive communication and decision-making
- inclusive language, meeting behaviour, and decision process
- creating participation and psychological safety
- making everyday interactions more equitable and respectful
Module 4: Team culture and leadership actions
- role of managers and team members in culture building
- modelling behaviour and setting norms
- responding constructively when issues arise
Module 5: Reinforcement and commitment
- practical commitments and reinforcement actions
- moving from awareness to behaviour change
- how to sustain better habits after the course
Business Benefits
- better people management quality and employee experience
- stronger capability in hiring, development, engagement, or retention
- better alignment between people practice and business needs
- more inclusive team behaviour and stronger culture-building practice
- clearer expectations, conversations, and follow-through
- improved consistency across teams and managers
What’s Included
- toolkits, frameworks, and discussion exercises
- interactive workshop with practical manager and HR scenarios
- materials that support post-course application
- optional tailoring to policy, culture, or people-process priorities
- examples focused on real employee and team situations
FAQs
1. Who should attend this Diversity, Equity & Inclusion course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in diversity, equity & inclusion. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Surabaya?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
In the majority of cases, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include practical exercises, facilitated case analysis, individual reflection, and team-based application.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in Surabaya, live online sessions, and tailored corporate programmes for teams throughout Indonesia and Southeast Asia.