Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Onboarding & Retention so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Onboarding & Retention Training Course in Surabaya, participants build practical capability in Onboarding & Retention with focus on joining experience, role clarity, and early engagement that supports retention. The programme is designed for organisations in Surabaya that want better execution quality, clearer judgement, and sustained practical application.
Instead of abstract concepts, this course concentrates on applied Onboarding & Retention in the workplace: how effective implementation works, where most teams struggle, and how to implement what they learn right away after the session.
Audience
- managers who need stronger people-management foundations
- L&D, talent, and culture teams
- HR professionals and people managers
- professionals supporting workforce capability and employee experience
- team leaders involved in hiring, development, engagement, or performance
Learning Outcomes
- align actions more effectively with organisational priorities and culture
- use applied frameworks, questions, and planning tools
- apply stronger practice in onboarding & retention across day-to-day people decisions
- improve consistency, fairness, and communication in people processes
- improve the quality of onboarding and early employee experience
- support stronger employee experience and manager capability
- recognise common people risks and process gaps
Agenda / Modules
Module 1: Purpose and design of onboarding
- why onboarding matters to performance, engagement, and retention
- what new joiners need in the first weeks and months
- common gaps in onboarding design
Module 2: Role clarity and early support
- role expectations, process guidance, and practical support
- helping new joiners become productive faster
- balancing information with manageable pacing
Module 3: Manager and team responsibilities
- manager, buddy, and team responsibilities
- creating connection, belonging, and confidence
- supporting consistency across different onboarding experiences
Module 4: Engagement, feedback, and retention signals
- capturing feedback and identifying early risk signals
- responding to uncertainty or disengagement
- using onboarding to strengthen retention outcomes
Module 5: Improvement planning
- reviewing and improving the onboarding journey
- measures, handoffs, and ownership
- practical next steps after the course
Business Benefits
- better people management quality and employee experience
- stronger capability in hiring, development, engagement, or retention
- improved consistency across teams and managers
- clearer expectations, conversations, and follow-through
- better alignment between people practice and business needs
- stronger onboarding quality and better early-stage retention support
What’s Included
- examples focused on real employee and team situations
- toolkits, frameworks, and discussion exercises
- optional tailoring to policy, culture, or people-process priorities
- interactive workshop with practical manager and HR scenarios
- materials that support post-course application
FAQs
1. Who should attend this Onboarding & Retention course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in onboarding & retention. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Surabaya?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
In the majority of cases, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. The programme is available in person in Surabaya, as a live virtual session, or as a private corporate programme for teams across Indonesia and Southeast Asia.