Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Performance Management so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Performance Management Training Course in Amman, participants build practical capability in Performance Management with focus on goal clarity, feedback, accountability, and development through performance conversations. The programme is designed for organisations in Amman that want better execution quality, clearer judgement, and stronger real-world usage.
Rather than staying at theory level, the course focuses on how Performance Management is used in day-to-day work, what successful adoption requires, where performance gaps tend to surface, and how participants can apply new approaches from day one in their own roles and teams.
Audience
- team leaders involved in hiring, development, engagement, or performance
- professionals supporting workforce capability and employee experience
- HR professionals and people managers
- managers who need stronger people-management foundations
- L&D, talent, and culture teams
Learning Outcomes
- recognise common people risks and process gaps
- improve consistency, fairness, and communication in people processes
- support stronger employee experience and manager capability
- apply stronger practice in Performance Management across day-to-day people decisions
- run clearer performance conversations and handle expectations more constructively
- use working frameworks, questions, and planning tools
- align actions more effectively with organisational priorities and culture
Agenda / Modules
Module 1: Performance management foundations
- purpose of Performance Management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- better people management quality and employee experience
- stronger capability in hiring, development, engagement, or retention
- better goal clarity, feedback quality, and manager accountability in performance discussions
- clearer expectations, conversations, and follow-through
- improved consistency across teams and managers
- better alignment between people practice and business needs
What’s Included
- examples focused on real employee and team situations
- interactive workshop with practical manager and HR scenarios
- toolkits, frameworks, and discussion exercises
- materials that support post-course application
- optional tailoring to policy, culture, or people-process priorities
FAQs
1. Who should attend this Performance Management course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Management. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Amman?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Generally, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include collaborative tasks, scenario work, guided reflection, and trainer-led application exercises.
5. Can this be delivered virtually as well as in person?
Yes. The programme is available in person in Amman, as a live virtual session, or as a private corporate programme for teams across Jordan and the Middle East.