Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Performance Management so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Performance Management Training Course in Hanoi, participants build practical capability in Performance Management with focus on goal clarity, feedback, accountability, and development through performance conversations. The programme is designed for organisations in Hanoi that want improved operational delivery, clearer judgement, and more reliable workplace adoption.
Instead of abstract concepts, this course concentrates on applied Performance Management in the workplace: how skilled application looks in practice, where performance gaps tend to surface, and how to implement what they learn right away after the session.
Audience
- team leaders involved in hiring, development, engagement, or performance
- managers who need stronger people-management foundations
- professionals supporting workforce capability and employee experience
- L&D, talent, and culture teams
- HR professionals and people managers
Learning Outcomes
- use structured approachs, questions, and planning tools
- run clearer performance conversations and handle expectations more constructively
- recognise common people risks and process gaps
- improve consistency, fairness, and communication in people processes
- align actions more effectively with organisational priorities and culture
- apply stronger practice in Performance Management across day-to-day people decisions
- support stronger employee experience and manager capability
Agenda / Modules
Module 1: Performance management foundations
- purpose of Performance Management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- better alignment between people practice and business needs
- better people management quality and employee experience
- better goal clarity, feedback quality, and manager accountability in performance discussions
- improved consistency across teams and managers
- stronger capability in hiring, development, engagement, or retention
- clearer expectations, conversations, and follow-through
What’s Included
- optional tailoring to policy, culture, or people-process priorities
- materials that support post-course application
- examples focused on real employee and team situations
- interactive workshop with practical manager and HR scenarios
- toolkits, frameworks, and discussion exercises
FAQs
1. Who should attend this Performance Management course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Management. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Hanoi?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Yes, in most situations. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include hands-on activities, scenario walkthroughs, group reflection, and facilitator-guided practice.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in Hanoi, live online sessions, and tailored corporate programmes for teams throughout Vietnam and Southeast Asia.