Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Performance Management so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Performance Management Training Course in Incheon, participants build practical capability in Performance Management with focus on goal clarity, feedback, accountability, and development through performance conversations. The programme is designed for organisations in Incheon that want enhanced implementation capability, clearer judgement, and more reliable workplace adoption.
Moving beyond theory, the programme addresses the practical side of Performance Management: how it works in live settings, where most teams underperform, and how to implement what they learn right away across roles and teams.
Audience
- managers who need stronger people-management foundations
- HR professionals and people managers
- professionals supporting workforce capability and employee experience
- team leaders involved in hiring, development, engagement, or performance
- L&D, talent, and culture teams
Learning Outcomes
- improve consistency, fairness, and communication in people processes
- align actions more effectively with organisational priorities and culture
- use applied frameworks, questions, and planning tools
- run clearer performance conversations and handle expectations more constructively
- recognise common people risks and process gaps
- support stronger employee experience and manager capability
- apply stronger practice in Performance Management across day-to-day people decisions
Agenda / Modules
Module 1: Performance management foundations
- purpose of Performance Management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- improved consistency across teams and managers
- better people management quality and employee experience
- stronger capability in hiring, development, engagement, or retention
- clearer expectations, conversations, and follow-through
- better alignment between people practice and business needs
- better goal clarity, feedback quality, and manager accountability in performance discussions
What’s Included
- toolkits, frameworks, and discussion exercises
- materials that support post-course application
- examples focused on real employee and team situations
- optional tailoring to policy, culture, or people-process priorities
- interactive workshop with practical manager and HR scenarios
FAQs
1. Who should attend this Performance Management course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Management. Attendance criteria can flex depending on role type, experience level, and team context.
2. Can the course be tailored for our organisation in Incheon?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include hands-on activities, scenario walkthroughs, group reflection, and facilitator-guided practice.
5. Can this be delivered virtually as well as in person?
Yes. The programme is available in person in Incheon, as a live virtual session, or as a private corporate programme for teams across South Korea and East Asia.