Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Performance Management so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Performance Management Training Course in Makati, participants build practical capability in Performance Management with focus on goal clarity, feedback, accountability, and development through performance conversations. The programme is designed for organisations in Makati that want more consistent delivery, clearer judgement, and stronger real-world usage.
Instead of abstract concepts, this course concentrates on applied Performance Management in the workplace: what strong practice involves, where standard pitfalls emerge, and how to translate the learning into immediate action after the session.
Audience
- HR professionals and people managers
- professionals supporting workforce capability and employee experience
- managers who need stronger people-management foundations
- team leaders involved in hiring, development, engagement, or performance
- L&D, talent, and culture teams
Learning Outcomes
- apply stronger practice in Performance Management across day-to-day people decisions
- support stronger employee experience and manager capability
- improve consistency, fairness, and communication in people processes
- recognise common people risks and process gaps
- align actions more effectively with organisational priorities and culture
- use structured approachs, questions, and planning tools
- run clearer performance conversations and handle expectations more constructively
Agenda / Modules
Module 1: Performance management foundations
- purpose of Performance Management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- better alignment between people practice and business needs
- clearer expectations, conversations, and follow-through
- improved consistency across teams and managers
- better goal clarity, feedback quality, and manager accountability in performance discussions
- better people management quality and employee experience
- stronger capability in hiring, development, engagement, or retention
What’s Included
- interactive workshop with practical manager and HR scenarios
- toolkits, frameworks, and discussion exercises
- materials that support post-course application
- optional tailoring to policy, culture, or people-process priorities
- examples focused on real employee and team situations
FAQs
1. Who should attend this Performance Management course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Management. Attendance criteria can flex depending on role type, experience level, and team context.
2. Can the course be tailored for our organisation in Makati?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Generally, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include practical exercises, facilitated case analysis, individual reflection, and team-based application.
5. Can this be delivered virtually as well as in person?
Yes. Delivery options include in-person training in Makati, live virtual workshops, and bespoke corporate sessions for teams in the Philippines and Southeast Asia.