Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Performance Management so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Performance Management Training Course in Singapore, participants build practical capability in Performance Management with focus on goal clarity, feedback, accountability, and development through performance conversations. The programme is designed for organisations in Singapore that want improved operational delivery, clearer judgement, and stronger real-world usage.
This is not a theoretical overview. The course examines how Performance Management applies in real work, what skilled execution means in practice, where most teams underperform, and how to apply new approaches from day one from day one.
Audience
- team leaders involved in hiring, development, engagement, or performance
- L&D, talent, and culture teams
- professionals supporting workforce capability and employee experience
- managers who need stronger people-management foundations
- HR professionals and people managers
Learning Outcomes
- align actions more effectively with organisational priorities and culture
- recognise common people risks and process gaps
- support stronger employee experience and manager capability
- run clearer performance conversations and handle expectations more constructively
- use hands-on methodologys, questions, and planning tools
- apply stronger practice in Performance Management across day-to-day people decisions
- improve consistency, fairness, and communication in people processes
Agenda / Modules
Module 1: Performance management foundations
- purpose of Performance Management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- better alignment between people practice and business needs
- better people management quality and employee experience
- better goal clarity, feedback quality, and manager accountability in performance discussions
- improved consistency across teams and managers
- stronger capability in hiring, development, engagement, or retention
- clearer expectations, conversations, and follow-through
What’s Included
- interactive workshop with practical manager and HR scenarios
- materials that support post-course application
- examples focused on real employee and team situations
- optional tailoring to policy, culture, or people-process priorities
- toolkits, frameworks, and discussion exercises
FAQs
1. Who should attend this Performance Management course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Management. Attendance criteria can flex depending on role type, experience level, and team context.
2. Can the course be tailored for our organisation in Singapore?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Usually, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include collaborative tasks, scenario work, guided reflection, and trainer-led application exercises.
5. Can this be delivered virtually as well as in person?
Yes. This course can be taken in person in Singapore, via live virtual classroom, or as a private session for organisations across Singapore and Southeast Asia.