Summary
Managers shape performance, engagement, clarity, accountability, and team culture. This course develops practical management capability in Coaching & Mentoring so leaders can guide people more effectively and handle everyday management situations with confidence. In this Coaching & Mentoring Training Course in Phnom Penh (Leadership & Management), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Phnom Penh that want enhanced implementation capability, clearer judgement, and better day-to-day application.
Instead of abstract concepts, this course concentrates on applied Coaching & Mentoring in the workplace: how effective implementation works, where frequent challenges arise, and how to put the learning into practice straight away after the session.
Audience
- functional managers responsible for performance and people development
- team leaders and supervisors
- new and experienced managers
- leaders who need stronger consistency in communication, accountability, and coaching
- high-potential professionals moving into leadership roles
Learning Outcomes
- recognise common management mistakes and respond more constructively
- translate leadership intent into day-to-day action
- apply practical management approaches in live team situations
- improve team coordination, motivation, and follow-through
- use coaching or mentoring conversations more effectively to support growth and accountability
- set expectations and communicate with greater clarity
- handle performance, feedback, and accountability conversations more effectively
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- improved confidence in challenging management situations
- more consistent people management across teams
- clearer expectations, communication, and accountability
- better engagement and performance conversations
- stronger development conversations and better growth support across teams
- stronger manager capability and team leadership quality
What’s Included
- reflection exercises and action planning
- tools and frameworks for everyday leadership and people decisions
- manager-focused workshop with practical scenarios and discussion
- optional tailoring to management level, function, or team context
- materials that support application after the course
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. We can adjust the participant mix to reflect different functions, levels, and priorities.
2. Can the course be tailored for our organisation in Phnom Penh?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include interactive exercises, applied case studies, group discussion, and reflection-based learning.
5. Can this be delivered virtually as well as in person?
Yes. Delivery options include in-person training in Phnom Penh, live virtual workshops, and bespoke corporate sessions for teams in Cambodia and Southeast Asia.