Summary
Managers shape performance, engagement, clarity, accountability, and team culture. This course develops practical management capability in Performance Conversations so leaders can guide people more effectively and handle everyday management situations with confidence. In this Performance Conversations Training Course in Seoul, participants build practical capability in Performance Conversations with focus on goal clarity, feedback, accountability, and development through Performance Conversations. The programme is designed for organisations in Seoul that want sharper execution discipline, clearer judgement, and improved on-the-job implementation.
Rather than staying at theory level, the course focuses on how Performance Conversations is used in day-to-day work, what successful adoption requires, where most teams underperform, and how participants can apply new approaches from day one in their own roles and teams.
Audience
- team leaders and supervisors
- new and experienced managers
- high-potential professionals moving into leadership roles
- functional managers responsible for performance and people development
- leaders who need stronger consistency in communication, accountability, and coaching
Learning Outcomes
- recognise common management mistakes and respond more constructively
- handle performance, feedback, and accountability conversations more effectively
- translate leadership intent into day-to-day action
- set expectations and communicate with greater clarity
- improve team coordination, motivation, and follow-through
- run clearer Performance Conversations and handle expectations more constructively
- apply practical management approaches in live team situations
Agenda / Modules
Module 1: Performance management foundations
- purpose of performance management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- better engagement and Performance Conversations
- more consistent people management across teams
- improved confidence in challenging management situations
- clearer expectations, communication, and accountability
- stronger manager capability and team leadership quality
- better goal clarity, feedback quality, and manager accountability in performance discussions
What’s Included
- optional tailoring to management level, function, or team context
- manager-focused workshop with practical scenarios and discussion
- tools and frameworks for everyday leadership and people decisions
- materials that support application after the course
- reflection exercises and action planning
FAQs
1. Who should attend this Performance Conversations course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Conversations. The group composition can be adapted based on seniority, department, and business requirements.
2. Can the course be tailored for our organisation in Seoul?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
In the majority of cases, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include interactive exercises, applied case studies, group discussion, and reflection-based learning.
5. Can this be delivered virtually as well as in person?
Yes. This course can be taken in person in Seoul, via live virtual classroom, or as a private session for organisations across South Korea and East Asia.