Summary
Commercial success depends on strong customer conversations, disciplined opportunity management, and the ability to create value throughout the sales cycle. This course develops practical capability in Sales & Negotiation so sales teams can improve quality of engagement, conversion, and account outcomes. In this Sales & Negotiation Training Course in Bandung, participants build practical capability in Sales & Negotiation with focus on preparation, stakeholder understanding, influence, and constructive agreement. The programme is designed for organisations in Bandung that want more consistent delivery, clearer judgement, and stronger real-world usage.
Instead of abstract concepts, this course concentrates on applied Sales & Negotiation in the workplace: what strong practice involves, where typical weaknesses occur, and how to use the skills directly in their work after the session.
Audience
- customer-facing professionals with revenue responsibility
- sales professionals and account managers
- professionals who need stronger commercial communication and pipeline discipline
- business development teams
- sales leaders building team capability and consistency
- commercial teams who need stronger customer conversations and follow-through
Learning Outcomes
- improve qualification, follow-up, and opportunity progression
- prepare more effectively, influence discussions, and handle resistance with stronger structure
- understand customer needs more effectively and respond with value
- apply stronger structure to customer conversations and sales activity
- use practical tools to improve pipeline quality and conversion
- handle objections, negotiation, or stakeholder complexity with more confidence
- strengthen consistency across the sales process
Agenda / Modules
Module 1: Preparing the conversation
- setting objectives, boundaries, and priorities
- understanding stakeholders, interests, and constraints
- preparing options and trade-offs before the conversation
Module 2: Interests, priorities, and leverage
- positions versus interests
- leverage, concessions, and alternatives
- deciding what matters most and where flexibility exists
Module 3: Influence and communication tactics
- questioning, listening, framing, and influence
- communicating value and managing perceptions
- building trust while protecting outcomes
Module 4: Managing tension and pushback
- responding to objections, emotion, and conflict
- keeping conversations constructive under pressure
- avoiding common mistakes that weaken credibility
Module 5: Agreements and follow-through
- capturing agreements, commitments, and next steps
- ensuring clarity after the discussion
- using reflection to improve future conversations
Business Benefits
- higher quality sales conversations and customer engagement
- better consistency across the sales team
- stronger influence, negotiation quality, and stakeholder alignment
- improved conversion, account growth, or customer retention capability
- stronger confidence in objection handling and commercial influence
- better pipeline discipline and opportunity management
What’s Included
- materials that support application in live opportunities
- tools for qualification, communication, and follow-through
- interactive workshop with customer and account scenarios
- optional tailoring to sales cycle, customer type, or sector
- role-based discussion and practical commercial frameworks
FAQs
1. Who should attend this Sales & Negotiation course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in sales & negotiation. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Bandung?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
In the majority of cases, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. The programme is available in person in Bandung, as a live virtual session, or as a private corporate programme for teams across Indonesia and Southeast Asia.