Summary
Personal effectiveness shapes the quality of communication, judgement, collaboration, and day-to-day execution. This course builds practical capability in Problem Solving so participants can work more effectively with themselves, with others, and under pressure. In this Problem Solving Training Course in New Taipei, participants build practical capability in Problem Solving with focus on analysis, structured thinking, and better judgement in complex situations. The programme is designed for organisations in New Taipei that want enhanced implementation capability, clearer judgement, and sustained practical application.
This is not a theoretical overview. The course examines how Problem Solving applies in real work, what good practice means in practice, where performance gaps tend to surface, and how to put the learning into practice straight away from day one.
Audience
- individual contributors and team members across functions
- teams looking to strengthen self-management and interpersonal effectiveness
- professionals working in fast-moving or collaborative environments
- managers who want to strengthen everyday behavioural capability
- employees who want to improve confidence, judgement, and professionalism
Learning Outcomes
- apply practical techniques to improve day-to-day effectiveness
- build habits that support stronger personal performance
- approach problems and decisions more systematically and challenge weak assumptions more effectively
- strengthen awareness, judgement, and behavioural consistency
- improve follow-through, professionalism, and work quality
- communicate and collaborate more productively with others
- manage pressure, priorities, or difficult situations more effectively
Agenda / Modules
Module 1: Framing the issue
- defining the real issue rather than reacting to symptoms
- clarifying scope, stakeholders, and decision need
- avoiding confusion caused by vague problem statements
Module 2: Analysing information and assumptions
- gathering information, testing assumptions, and recognising bias
- separating fact, inference, and opinion
- asking better questions before choosing a response
Module 3: Options and trade-offs
- developing options and comparing trade-offs
- using structure to improve judgement
- avoiding false choices and premature conclusions
Module 4: Decision quality and communication
- communicating analysis and decisions clearly
- making rationale visible to stakeholders
- handling challenge or disagreement more constructively
Module 5: Application and improvement
- applying the tools to workplace situations
- reflecting on personal decision habits
- practical next steps after the course
Business Benefits
- higher confidence in workplace situations
- improved collaboration and professional behaviour
- better quality of interaction across teams and stakeholders
- sharper decision-making, resilience, and self-management
- better judgement, clearer problem framing, and stronger decision quality
- better day-to-day performance and reliability
What’s Included
- examples based on realistic workplace situations
- practical workshop with discussion, reflection, and exercises
- simple tools that can be applied immediately after the course
- materials that support continued development
- optional tailoring to team behaviour or capability priorities
FAQs
1. Who should attend this Problem Solving course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Problem Solving. Attendance criteria can flex depending on role type, experience level, and team context.
2. Can the course be tailored for our organisation in New Taipei?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Yes, in most situations. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in New Taipei, live online sessions, and tailored corporate programmes for teams throughout Taiwan and the Asia-Pacific region.