Summary
Senior professionals need the ability to interpret context, make sound decisions, align stakeholders, and lead change with credibility. This course develops practical capability in Design Thinking & Innovation so leaders can think more strategically and execute with greater clarity and influence. In this Design Thinking & Innovation Training Course in Kolkata, participants build practical capability in Design Thinking & Innovation with focus on change readiness, user adoption, and practical implementation. The programme is designed for organisations in Kolkata that want better execution quality, clearer judgement, and sustained practical application.
Rather than staying at theory level, the course focuses on how Design Thinking & Innovation is used in day-to-day work, how effective implementation works, where frequent challenges arise, and how participants can apply new approaches from day one in their own roles and teams.
Audience
- leaders preparing for wider organisational or cross-functional roles
- professionals who need stronger strategic communication and judgement
- transformation, strategy, and business unit leaders
- senior managers and leaders
- high-potential professionals with broader decision responsibility
Learning Outcomes
- connect day-to-day execution to broader business objectives
- apply more structured thinking to strategic issues and choices
- support better user adoption and more disciplined rollout of change
- communicate direction and rationale more clearly
- recognise risks, trade-offs, and organisational implications
- connect operational reality to broader business choices and lead more strategically
- improve judgement, prioritisation, and stakeholder alignment
- lead with stronger credibility in complex environments
Agenda / Modules
Module 1: Business case and change context
- why organisations invest in design thinking & innovation
- what changes for teams, roles, and processes
- linking change to business outcomes and user value
Module 2: Adoption barriers and readiness
- common barriers to adoption
- readiness assessment and stakeholder needs
- gaps in skills, confidence, or process clarity
Module 3: Communication and engagement
- communication, sponsorship, and support planning
- how to engage users and managers effectively
- reducing confusion and resistance during rollout
Module 4: Embedding new ways of working
- reinforcing behaviours, workflows, and accountability
- support models and job aids
- turning training into sustainable practice
Module 5: Measurement and improvement
- tracking adoption, feedback, and improvements
- learning from issues and exceptions
- using measures to strengthen rollout quality
Business Benefits
- better strategic clarity and decision quality
- higher adoption quality and stronger return on digital change initiatives
- better handling of ambiguity, trade-offs, and change
- improved stakeholder confidence and communication quality
- stronger alignment between leadership intent and execution
- stronger leadership capability for broader organisational impact
What’s Included
- discussion of frameworks, trade-offs, and decision quality
- optional tailoring to business context, function, or transformation agenda
- leadership workshop built around strategic and organisational scenarios
- materials that support post-course application
- reflection exercises and practical planning tools
FAQs
1. Who should attend this Design Thinking & Innovation course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in design thinking & innovation. Attendance criteria can flex depending on role type, experience level, and team context.
2. Can the course be tailored for our organisation in Kolkata?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include hands-on activities, scenario walkthroughs, group reflection, and facilitator-guided practice.
5. Can this be delivered virtually as well as in person?
Yes. The programme is available in person in Kolkata, as a live virtual session, or as a private corporate programme for teams across India and South Asia.