Summary
Senior professionals need the ability to interpret context, make sound decisions, align stakeholders, and lead change with credibility. This course develops practical capability in Design Thinking & Innovation so leaders can think more strategically and execute with greater clarity and influence. In this Design Thinking & Innovation Training Course in Surabaya, participants build practical capability in Design Thinking & Innovation with focus on change readiness, user adoption, and practical implementation. The programme is designed for organisations in Surabaya that want improved operational delivery, clearer judgement, and better day-to-day application.
The programme goes beyond theory to explore how Design Thinking & Innovation works in practice — covering what strong practice involves, where typical weaknesses occur, and how participants can implement what they learn right away within their own teams.
Audience
- senior managers and leaders
- high-potential professionals with broader decision responsibility
- transformation, strategy, and business unit leaders
- professionals who need stronger strategic communication and judgement
- leaders preparing for wider organisational or cross-functional roles
Learning Outcomes
- connect operational reality to broader business choices and lead more strategically
- apply more structured thinking to strategic issues and choices
- communicate direction and rationale more clearly
- improve judgement, prioritisation, and stakeholder alignment
- connect day-to-day execution to broader business objectives
- lead with stronger credibility in complex environments
- support better user adoption and more disciplined rollout of change
- recognise risks, trade-offs, and organisational implications
Agenda / Modules
Module 1: Business case and change context
- why organisations invest in design thinking & innovation
- what changes for teams, roles, and processes
- linking change to business outcomes and user value
Module 2: Adoption barriers and readiness
- common barriers to adoption
- readiness assessment and stakeholder needs
- gaps in skills, confidence, or process clarity
Module 3: Communication and engagement
- communication, sponsorship, and support planning
- how to engage users and managers effectively
- reducing confusion and resistance during rollout
Module 4: Embedding new ways of working
- reinforcing behaviours, workflows, and accountability
- support models and job aids
- turning training into sustainable practice
Module 5: Measurement and improvement
- tracking adoption, feedback, and improvements
- learning from issues and exceptions
- using measures to strengthen rollout quality
Business Benefits
- improved stakeholder confidence and communication quality
- stronger alignment between leadership intent and execution
- stronger leadership capability for broader organisational impact
- better handling of ambiguity, trade-offs, and change
- better strategic clarity and decision quality
- higher adoption quality and stronger return on digital change initiatives
What’s Included
- materials that support post-course application
- reflection exercises and practical planning tools
- optional tailoring to business context, function, or transformation agenda
- leadership workshop built around strategic and organisational scenarios
- discussion of frameworks, trade-offs, and decision quality
FAQs
1. Who should attend this Design Thinking & Innovation course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in design thinking & innovation. The group composition can be adapted based on seniority, department, and business requirements.
2. Can the course be tailored for our organisation in Surabaya?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Yes, in most situations. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include practical exercises, facilitated case analysis, individual reflection, and team-based application.
5. Can this be delivered virtually as well as in person?
Yes. This course can be taken in person in Surabaya, via live virtual classroom, or as a private session for organisations across Indonesia and Southeast Asia.