We are building our pool of trusted professionals for Quality & Service Operations delivery and are now seeking a strong Learning & Development Consultant for client needs connected to Ahmedabad and Asia.

Opportunity Overview

We are building our pool of trusted consultants for Quality & Service Operations assignments across Asia. The role would suit a practitioner who can tailor content to client context, learner level, and business objectives while helping clients improve process discipline, service reliability, and operational performance.

The role is intended for trainers who can move comfortably between subject expertise, stakeholder discussion, and practical learner application. Sessions should remain relevant to real workplace use rather than abstract theory.

Key Areas of Responsibility

• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Preferred Background

• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Remote / Virtual settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.

Hands-on credibility in Quality & Service Operations; experience facilitating learning for business teams; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; able to adapt delivery style, examples, and exercises to different participant groups.

A good fit for independent trainers, consultants, or internal capability specialists whose background includes operations improvement, project delivery, procurement, quality, or supply chain capability building in corporate or enterprise environments.

Register Your Interest

Delivery is expected to take place in a Remote / Virtual format, with the engagement currently framed as Consulting support.

Suitable candidates should apply with a concise summary of relevant expertise, client-facing delivery experience, and current availability for assignments of this nature.