For upcoming IT Service Management briefs, we are looking for a strong APAC Training Advisor who can engage professional audiences linked to Makassar and surrounding markets.

Assignment Overview

We expect this work to suit trainers who are organised, responsive, and comfortable shaping delivery around business context, participant maturity, and operational realities.

An upcoming client brief requires a capable advisor who can lead IT Service Management learning engagements for technical teams, business stakeholders, and project users in Makassar, Indonesia, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients support technical enablement, systems confidence, and cross-functional adoption.

Delivery Scope

The current requirement points to Hybrid delivery and should suit someone comfortable supporting Multi-Session Programme projects.

• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make IT Service Management content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured IT Service Management training sessions for client teams linked to Makassar and wider Asia.

Candidate Profile

Relevant practitioner-level experience in IT Service Management; strong facilitation and stakeholder communication; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; able to structure sessions that balance concept, discussion, and application.

• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.

Preferred candidates will bring exposure to cloud, infrastructure, cybersecurity, or enterprise technology training, along with experience working with managers, professional learners, or client-facing business teams.

Next Step

Suitable candidates should apply with a concise summary of relevant expertise, client-facing delivery experience, and current availability for assignments of this nature.