We are building our pool of trusted professionals for IT Service Management delivery and are now seeking a strong APAC Training Advisor for client needs connected to Mumbai and Asia.

Brief Overview

This opportunity is best suited to practitioners who can deliver credible learning interventions while maintaining pace, clarity, and client trust across live sessions and preparation stages.

Client is seeking an experienced advisor to deliver IT Service Management training for technical teams, business stakeholders, and project users across Asia. The assignment suits a commercially credible facilitator who can help clients support technical enablement, systems confidence, and cross-functional adoption.

Core Responsibilities

From an operational perspective, the assignment is best viewed as Consulting work delivered primarily in a Hybrid environment.

• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured IT Service Management training sessions for client teams linked to Mumbai and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.

Candidate Background

Strong practical expertise in IT Service Management; prior experience delivering corporate learning or facilitation engagements; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; able to tailor delivery for adult learners and client stakeholders.

• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in IT Service Management with evidence of practical business or corporate application.

Strong fit for consultants, trainers, or practitioners with experience in cloud, infrastructure, cybersecurity, or enterprise technology training and a track record of supporting professional capability-building initiatives.

Expression of Interest

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.