This role supports the growth of our CRM Adoption trainer pool and would suit a credible Client-Facing Trainer available for assignments associated with Shenyang.

Opportunity Overview

The assignment requires a trainer who can structure material clearly, manage professional audiences confidently, and adapt delivery to different sectors, teams, and levels of experience.

An upcoming client brief requires a capable trainer who can lead CRM Adoption learning engagements for business users, operations teams, and functional stakeholders in Shenyang, China, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients support systems enablement, process execution, and user adoption.

Key Areas of Responsibility

From an operational perspective, the assignment is best viewed as Multi-Session Programme work delivered primarily in a Hybrid environment.

• Use practical case studies, scenarios, tools, or workflows to make CRM Adoption content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured CRM Adoption training sessions for client teams linked to Shenyang and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.

Preferred Background

Relevant practitioner-level experience in CRM Adoption; strong facilitation and stakeholder communication; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; able to structure sessions that balance concept, discussion, and application.

• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.

Preferred candidates will bring exposure to ERP consulting, systems implementation, enterprise process training, or user enablement, along with experience working with managers, professional learners, or client-facing business teams.

Register Your Interest

If your background aligns with this brief, please apply with an overview of your CRM Adoption experience, training track record, and preferred delivery model.