For upcoming Quality & Service Operations briefs, we are looking for a strong Corporate Trainer who can engage professional audiences linked to Xi’an and surrounding markets.

Role Overview

This scheduled role is suited to a delivery-focused trainer with hands-on Quality & Service Operations credibility and experience working with operations teams, project stakeholders, and process owners in Xi’an, China, and across Asia. The work centres on practical application, learner confidence, and helping clients improve process discipline, service reliability, and operational performance.

The work is likely to involve practical corporate learning, facilitation, and knowledge transfer rather than purely theoretical instruction. We are prioritising trainers who can keep sessions structured, commercially relevant, and aligned with the client brief.

What You Will Support

• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Quality & Service Operations content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Quality & Service Operations training sessions for client teams linked to Xi’an and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.

What We Are Looking For

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Quality & Service Operations with evidence of practical business or corporate application.
• Availability for project-based work linked to Xi’an, China, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.

Clear subject-matter credibility in Quality & Service Operations; prior exposure to multinational or enterprise audiences; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; confident supporting learners with practical examples, tools, and Q&A.

Best suited to professionals with backgrounds in operations improvement, project delivery, procurement, quality, or supply chain capability building, ideally with experience working with multinational clients or enterprise teams in Asia.

Apply / Express Interest

Delivery is expected to take place in a Hybrid format, with the engagement currently framed as Short Series support.

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.