This brief is aimed at an experienced Hybrid Learning Consultant with real depth in CRM Adoption and the ability to support client-facing delivery linked to Amman.

Position Summary

An upcoming client brief requires a capable consultant who can lead CRM Adoption learning engagements for business users, operations teams, and functional stakeholders in Amman, Jordan, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients support systems enablement, process execution, and user adoption.

This brief is designed for professionals who can balance subject-matter depth with applied facilitation. Strong judgement, audience awareness, and the ability to keep training outcome-focused will be important.

What Success Looks Like

• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make CRM Adoption content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.

Who This Would Suit

• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in CRM Adoption with evidence of practical business or corporate application.
• Availability for project-based work linked to Amman, Jordan, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.

Relevant practitioner-level experience in CRM Adoption; strong facilitation and stakeholder communication; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; able to structure sessions that balance concept, discussion, and application.

Preferred candidates will bring exposure to ERP consulting, systems implementation, enterprise process training, or user enablement, along with experience working with managers, professional learners, or client-facing business teams.

How To Apply

The current requirement points to Hybrid delivery and should suit someone comfortable supporting Multi-Session Programme projects.

Suitable candidates should apply with a concise summary of relevant expertise, client-facing delivery experience, and current availability for assignments of this nature.