We are interested in hearing from experienced Client-Facing Trainer professionals who can deliver Customer Relationship Management training for organisations operating in and around Shenyang.

Opportunity Overview

This opportunity is targeted at a strong trainer with proven Customer Relationship Management expertise and experience supporting commercial teams, account managers, and customer-facing staff across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

This brief is designed for professionals who can balance subject-matter depth with applied facilitation. Strong judgement, audience awareness, and the ability to keep training outcome-focused will be important.

Key Areas of Responsibility

• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Preferred Background

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Customer Relationship Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Shenyang, China, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.

Demonstrable expertise in Customer Relationship Management; confidence running workshops, training, or advisory sessions for corporate audiences; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; comfortable working in remote / virtual environments.

Ideal candidates will have worked across sales enablement, account management, customer success, or negotiation programmes, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

Register Your Interest

The current requirement points to Remote / Virtual delivery and should suit someone comfortable supporting Short Series projects.

If your background aligns with this brief, please apply with an overview of your Customer Relationship Management experience, training track record, and preferred delivery model.