Client demand in Customer Success continues to develop, and we are adding capable Corporate Trainer profiles for work tied to Changsha and regional corporate teams.

Opportunity Overview

The assignment requires a trainer who can structure material clearly, manage professional audiences confidently, and adapt delivery to different sectors, teams, and levels of experience.

We are building our pool of trusted trainers for Customer Success assignments in Changsha, China, and across Asia. The role would suit a practitioner who can tailor content to client context, learner level, and business objectives while helping clients raise commercial effectiveness, client engagement, and sales execution.

Key Areas of Responsibility

Delivery is expected to take place in a Hybrid format, with the engagement currently framed as Short Series support.

• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Customer Success content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Customer Success training sessions for client teams linked to Changsha and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.

Preferred Background

Hands-on credibility in Customer Success; experience facilitating learning for business teams; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; able to adapt delivery style, examples, and exercises to different participant groups.

• Availability for project-based work linked to Changsha, China, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.

A good fit for independent trainers, consultants, or internal capability specialists whose background includes sales enablement, account management, customer success, or negotiation programmes in corporate or enterprise environments.

Register Your Interest

Professionals with relevant Customer Success capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.