We are building our pool of trusted professionals for Customer Relationship Management delivery and are now seeking a strong Client-Facing Trainer for client needs connected to Daegu and Asia.

Role Overview

The role is intended for trainers who can move comfortably between subject expertise, stakeholder discussion, and practical learner application. Sessions should remain relevant to real workplace use rather than abstract theory.

An upcoming client brief requires a capable trainer who can lead Customer Relationship Management learning engagements for commercial teams, account managers, and customer-facing staff in Daegu, South Korea, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients raise commercial effectiveness, client engagement, and sales execution.

What You Will Support

From an operational perspective, the assignment is best viewed as Short Series work delivered primarily in a Remote / Virtual environment.

• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Customer Relationship Management training sessions for client teams linked to Daegu and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.

What We Are Looking For

Relevant practitioner-level experience in Customer Relationship Management; strong facilitation and stakeholder communication; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; able to structure sessions that balance concept, discussion, and application.

• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Customer Relationship Management with evidence of practical business or corporate application.

Preferred candidates will bring exposure to sales enablement, account management, customer success, or negotiation programmes, along with experience working with managers, professional learners, or client-facing business teams.

Apply / Express Interest

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.