This role supports the growth of our IT Service Management trainer pool and would suit a credible Enterprise Trainer available for assignments associated with Dalian.

Opportunity Overview

Client is seeking an experienced trainer to deliver IT Service Management training for technical teams, business stakeholders, and project users across Asia. The assignment suits a commercially credible facilitator who can help clients support technical enablement, systems confidence, and cross-functional adoption.

The work is likely to involve practical corporate learning, facilitation, and knowledge transfer rather than purely theoretical instruction. We are prioritising trainers who can keep sessions structured, commercially relevant, and aligned with the client brief.

Key Areas of Responsibility

• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured IT Service Management training sessions for client teams linked to Dalian and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.

Preferred Background

• Availability for project-based work linked to Dalian, China, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.

Strong practical expertise in IT Service Management; prior experience delivering corporate learning or facilitation engagements; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; able to tailor delivery for adult learners and client stakeholders.

Strong fit for consultants, trainers, or practitioners with experience in cloud, infrastructure, cybersecurity, or enterprise technology training and a track record of supporting professional capability-building initiatives.

Register Your Interest

The expected delivery mode for this brief is Hybrid, and the role should be approached as a Short Series requirement.

We welcome interest from credible trainers who can demonstrate strong IT Service Management delivery capability and a practical approach to corporate learning.