We are seeking a delivery-ready Enterprise Trainer with proven Customer Relationship Management capability for assignments connected to Surabaya, Indonesia, and broader Asia.

Position Summary

The assignment requires a trainer who can structure material clearly, manage professional audiences confidently, and adapt delivery to different sectors, teams, and levels of experience.

We are building our pool of trusted trainers for Customer Relationship Management assignments across Asia. The role would suit a practitioner who can tailor content to client context, learner level, and business objectives while helping clients raise commercial effectiveness, client engagement, and sales execution.

What Success Looks Like

The current requirement points to Remote / Virtual delivery and should suit someone comfortable supporting Short Series projects.

• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.

Who This Would Suit

Hands-on credibility in Customer Relationship Management; experience facilitating learning for business teams; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; able to adapt delivery style, examples, and exercises to different participant groups.

• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Customer Relationship Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Surabaya, Indonesia, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.

A good fit for independent trainers, consultants, or internal capability specialists whose background includes sales enablement, account management, customer success, or negotiation programmes in corporate or enterprise environments.

How To Apply

If your background aligns with this brief, please apply with an overview of your Customer Relationship Management experience, training track record, and preferred delivery model.