For upcoming CRM & Business Systems briefs, we are looking for a strong In-House Trainer who can engage professional audiences linked to Lucknow and surrounding markets.

Position Summary

An upcoming client brief requires a capable trainer who can lead CRM & Business Systems learning engagements for business users, operations teams, and functional stakeholders in Lucknow, India, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients support systems enablement, process execution, and user adoption.

We expect this work to suit trainers who are organised, responsive, and comfortable shaping delivery around business context, participant maturity, and operational realities.

Delivery is expected to take place in a In-Person format, with the engagement currently framed as Short Series support.

What Success Looks Like

• Use practical case studies, scenarios, tools, or workflows to make CRM & Business Systems content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured CRM & Business Systems training sessions for client teams linked to Lucknow and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.

Who This Would Suit

Relevant practitioner-level experience in CRM & Business Systems; strong facilitation and stakeholder communication; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; able to structure sessions that balance concept, discussion, and application.

Preferred candidates will bring exposure to ERP consulting, systems implementation, enterprise process training, or user enablement, along with experience working with managers, professional learners, or client-facing business teams.

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in CRM & Business Systems with evidence of practical business or corporate application.

How To Apply

Professionals with relevant CRM & Business Systems capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.