We are seeking a delivery-ready Instructor with proven Customer Relationship Management capability for assignments connected to Jaipur, India, and broader Asia.

Position Summary

This scheduled role is suited to a delivery-focused instructor with hands-on Customer Relationship Management credibility and experience working with commercial teams, account managers, and customer-facing staff in Jaipur, India, and across Asia. The work centres on practical application, learner confidence, and helping clients raise commercial effectiveness, client engagement, and sales execution.

The work is likely to involve practical corporate learning, facilitation, and knowledge transfer rather than purely theoretical instruction. We are prioritising trainers who can keep sessions structured, commercially relevant, and aligned with the client brief.

The expected delivery mode for this brief is In-Person, and the role should be approached as a Multi-Session Programme requirement.

What Success Looks Like

• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.

Who This Would Suit

Clear subject-matter credibility in Customer Relationship Management; prior exposure to multinational or enterprise audiences; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; confident supporting learners with practical examples, tools, and Q&A.

Best suited to professionals with backgrounds in sales enablement, account management, customer success, or negotiation programmes, ideally with experience working with multinational clients or enterprise teams in Asia.

• Comfort operating in In-Person settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.

How To Apply

Suitable candidates should apply with a concise summary of relevant expertise, client-facing delivery experience, and current availability for assignments of this nature.