This role supports the growth of our Customer Relationship Management trainer pool and would suit a credible In-House Trainer available for assignments associated with Johor Bahru.

Role Overview

The assignment requires a trainer who can structure material clearly, manage professional audiences confidently, and adapt delivery to different sectors, teams, and levels of experience.

We are building our pool of trusted trainers for Customer Relationship Management assignments across Asia. The role would suit a practitioner who can tailor content to client context, learner level, and business objectives while helping clients raise commercial effectiveness, client engagement, and sales execution.

What You Will Support

The current requirement points to In-Person delivery and should suit someone comfortable supporting Short Series projects.

• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Customer Relationship Management content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Customer Relationship Management training sessions for client teams linked to Johor Bahru and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.

What We Are Looking For

Hands-on credibility in Customer Relationship Management; experience facilitating learning for business teams; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; able to adapt delivery style, examples, and exercises to different participant groups.

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Customer Relationship Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Johor Bahru, Malaysia, and wider Asia where relevant.

A good fit for independent trainers, consultants, or internal capability specialists whose background includes sales enablement, account management, customer success, or negotiation programmes in corporate or enterprise environments.

Apply / Express Interest

Professionals with relevant Customer Relationship Management capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.