Client demand in Key Account Management continues to develop, and we are adding capable Workshop Facilitator profiles for work tied to Makassar and regional corporate teams.

Brief Overview

An upcoming client brief requires a capable facilitator who can lead Key Account Management learning engagements for commercial teams, account managers, and customer-facing staff in Makassar, Indonesia, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients raise commercial effectiveness, client engagement, and sales execution.

The work is likely to involve practical corporate learning, facilitation, and knowledge transfer rather than purely theoretical instruction. We are prioritising trainers who can keep sessions structured, commercially relevant, and aligned with the client brief.

The current requirement points to Remote / Virtual delivery and should suit someone comfortable supporting Short Series projects.

Core Responsibilities

• Deliver structured Key Account Management training sessions for client teams linked to Makassar and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Candidate Background

Relevant practitioner-level experience in Key Account Management; strong facilitation and stakeholder communication; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; able to structure sessions that balance concept, discussion, and application.

Preferred candidates will bring exposure to sales enablement, account management, customer success, or negotiation programmes, along with experience working with managers, professional learners, or client-facing business teams.

• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.

Expression of Interest

If your background aligns with this brief, please apply with an overview of your Key Account Management experience, training track record, and preferred delivery model.