We are seeking a delivery-ready Client-Facing Trainer with proven Operational Excellence capability for assignments connected to Kuala Lumpur, Malaysia, and broader Asia.

Position Summary

An upcoming client brief requires a capable trainer who can lead Operational Excellence learning engagements for operations teams, project stakeholders, and process owners in Kuala Lumpur, Malaysia, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients improve process discipline, service reliability, and operational performance.

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

The current requirement points to In-Person delivery and should suit someone comfortable supporting Short Series projects.

What Success Looks Like

• Deliver structured Operational Excellence training sessions for client teams linked to Kuala Lumpur and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Who This Would Suit

Relevant practitioner-level experience in Operational Excellence; strong facilitation and stakeholder communication; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; able to structure sessions that balance concept, discussion, and application.

Preferred candidates will bring exposure to operations improvement, project delivery, procurement, quality, or supply chain capability building, along with experience working with managers, professional learners, or client-facing business teams.

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Operational Excellence with evidence of practical business or corporate application.

How To Apply

Professionals with relevant Operational Excellence capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.