A current stream of client demand has created an opportunity for a commercially credible In-House Trainer in IT Service Management for assignments associated with Kunming and the wider Asian market.

Opportunity Overview

This scheduled role is suited to a delivery-focused trainer with hands-on IT Service Management credibility and experience working with technical teams, business stakeholders, and project users across Asia. The work centres on practical application, learner confidence, and helping clients support technical enablement, systems confidence, and cross-functional adoption.

The role is intended for trainers who can move comfortably between subject expertise, stakeholder discussion, and practical learner application. Sessions should remain relevant to real workplace use rather than abstract theory.

Delivery is expected to take place in a In-Person format, with the engagement currently framed as One-Off Assignment support.

Key Areas of Responsibility

• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make IT Service Management content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured IT Service Management training sessions for client teams linked to Kunming and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.

Preferred Background

Clear subject-matter credibility in IT Service Management; prior exposure to multinational or enterprise audiences; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; confident supporting learners with practical examples, tools, and Q&A.

Best suited to professionals with backgrounds in cloud, infrastructure, cybersecurity, or enterprise technology training, ideally with experience working with multinational clients or enterprise teams in Asia.

• Availability for project-based work linked to Kunming, China, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in In-Person settings and handling the logistical realities of live corporate delivery.

Register Your Interest

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.