For upcoming Quality & Service Operations briefs, we are looking for a strong Lead Learning Consultant who can engage professional audiences linked to Chattogram and surrounding markets.

Role Overview

We are building our pool of trusted consultants for Quality & Service Operations assignments across Asia. The role would suit a practitioner who can tailor content to client context, learner level, and business objectives while helping clients improve process discipline, service reliability, and operational performance.

The assignment requires a trainer who can structure material clearly, manage professional audiences confidently, and adapt delivery to different sectors, teams, and levels of experience.

From an operational perspective, the assignment is best viewed as Consulting work delivered primarily in a In-Person environment.

What You Will Support

• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Quality & Service Operations content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.

What We Are Looking For

Hands-on credibility in Quality & Service Operations; experience facilitating learning for business teams; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; able to adapt delivery style, examples, and exercises to different participant groups.

A good fit for independent trainers, consultants, or internal capability specialists whose background includes operations improvement, project delivery, procurement, quality, or supply chain capability building in corporate or enterprise environments.

• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.

Apply / Express Interest

Professionals with relevant Quality & Service Operations capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.