We are building our pool of trusted professionals for Customer Service English delivery and are now seeking a strong Lead Learning Consultant for client needs connected to Riyadh and Asia.

Role Overview

Client is seeking an experienced consultant to deliver Customer Service English training for international teams, managers, and professional learners in Riyadh, Saudi Arabia, and across Asia. The assignment suits a commercially credible facilitator who can help clients improve professional communication quality in international business settings.

The work is likely to involve practical corporate learning, facilitation, and knowledge transfer rather than purely theoretical instruction. We are prioritising trainers who can keep sessions structured, commercially relevant, and aligned with the client brief.

What You Will Support

• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Customer Service English content easier to apply after the session.

What We Are Looking For

• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Customer Service English with evidence of practical business or corporate application.
• Availability for project-based work linked to Riyadh, Saudi Arabia, and wider Asia where relevant.

Strong practical expertise in Customer Service English; prior experience delivering corporate learning or facilitation engagements; excellent communication quality, learner sensitivity, and experience supporting business communication improvement; able to tailor delivery for adult learners and client stakeholders.

Strong fit for consultants, trainers, or practitioners with experience in corporate language training, international communication, or workplace English programmes and a track record of supporting professional capability-building initiatives.

Apply / Express Interest

From an operational perspective, the assignment is best viewed as Consulting work delivered primarily in a Hybrid environment.

If your background aligns with this brief, please apply with an overview of your Customer Service English experience, training track record, and preferred delivery model.