Ultimahub is expanding its trainer network for Quality & Service Operations and is looking for a credible Learning & Development Consultant who can support assignments linked to Taipei and wider regional demand.

Assignment Overview

Client is seeking an experienced consultant to deliver Quality & Service Operations training for operations teams, project stakeholders, and process owners in Taipei, Taiwan, and across Asia. The assignment suits a commercially credible facilitator who can help clients improve process discipline, service reliability, and operational performance.

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

The expected delivery mode for this brief is Remote / Virtual, and the role should be approached as a Multi-Session Programme requirement.

Delivery Scope

• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Quality & Service Operations training sessions for client teams linked to Taipei and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.

Candidate Profile

Strong practical expertise in Quality & Service Operations; prior experience delivering corporate learning or facilitation engagements; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; able to tailor delivery for adult learners and client stakeholders.

Strong fit for consultants, trainers, or practitioners with experience in operations improvement, project delivery, procurement, quality, or supply chain capability building and a track record of supporting professional capability-building initiatives.

• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.

Next Step

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.