We are seeking a delivery-ready Remote Training Specialist with proven Customer Relationship Management capability for assignments connected to Nanjing, China, and broader Asia.

Role Overview

We expect this work to suit trainers who are organised, responsive, and comfortable shaping delivery around business context, participant maturity, and operational realities.

This opportunity is targeted at a strong specialist trainer with proven Customer Relationship Management expertise and experience supporting commercial teams, account managers, and customer-facing staff across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

What You Will Support

The expected delivery mode for this brief is Remote / Virtual, and the role should be approached as a Short Series requirement.

• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Customer Relationship Management content easier to apply after the session.

What We Are Looking For

Demonstrable expertise in Customer Relationship Management; confidence running workshops, training, or advisory sessions for corporate audiences; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; comfortable working in remote / virtual environments.

• Proven subject-matter credibility in Customer Relationship Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Nanjing, China, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Remote / Virtual settings and handling the logistical realities of live corporate delivery.

Ideal candidates will have worked across sales enablement, account management, customer success, or negotiation programmes, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

Apply / Express Interest

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.