For upcoming Operational Excellence briefs, we are looking for a strong Capability Building Specialist who can engage professional audiences linked to Shanghai and surrounding markets.

Opportunity Overview

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

An upcoming client brief requires a capable specialist trainer who can lead Operational Excellence learning engagements for operations teams, project stakeholders, and process owners in Shanghai, China, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients improve process discipline, service reliability, and operational performance.

Key Areas of Responsibility

The expected delivery mode for this brief is Hybrid, and the role should be approached as a Short Series requirement.

• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Operational Excellence content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Operational Excellence training sessions for client teams linked to Shanghai and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.

Preferred Background

Relevant practitioner-level experience in Operational Excellence; strong facilitation and stakeholder communication; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; able to structure sessions that balance concept, discussion, and application.

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Operational Excellence with evidence of practical business or corporate application.
• Availability for project-based work linked to Shanghai, China, and wider Asia where relevant.

Preferred candidates will bring exposure to operations improvement, project delivery, procurement, quality, or supply chain capability building, along with experience working with managers, professional learners, or client-facing business teams.

Register Your Interest

If your background aligns with this brief, please apply with an overview of your Operational Excellence experience, training track record, and preferred delivery model.