We are building our pool of trusted professionals for CRM Adoption delivery and are now seeking a strong Programme Coach for client needs connected to Bandung and Asia.

Brief Overview

Client is seeking an experienced coach to deliver CRM Adoption training for business users, operations teams, and functional stakeholders across Asia. The assignment suits a commercially credible facilitator who can help clients support systems enablement, process execution, and user adoption.

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

Core Responsibilities

• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make CRM Adoption content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.

Candidate Background

• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in CRM Adoption with evidence of practical business or corporate application.
• Availability for project-based work linked to Bandung, Indonesia, and wider Asia where relevant.

Strong practical expertise in CRM Adoption; prior experience delivering corporate learning or facilitation engagements; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; able to tailor delivery for adult learners and client stakeholders.

Strong fit for consultants, trainers, or practitioners with experience in ERP consulting, systems implementation, enterprise process training, or user enablement and a track record of supporting professional capability-building initiatives.

Expression of Interest

The expected delivery mode for this brief is Remote / Virtual, and the role should be approached as a Coaching requirement.

Professionals with relevant CRM Adoption capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.