Client demand in IT Service Management continues to develop, and we are adding capable Programme Coach profiles for work tied to Ho Chi Minh City and regional corporate teams.

Assignment Overview

Assignments may range from focused workshops to short capability programmes, depending on the client scope, learner profile, and delivery context. The strongest candidates will be able to adapt content without losing clarity or commercial relevance.

Client is seeking an experienced coach to deliver IT Service Management training for technical teams, business stakeholders, and project users across Asia. The assignment suits a commercially credible facilitator who can help clients support technical enablement, systems confidence, and cross-functional adoption.

Delivery Scope

From an operational perspective, the assignment is best viewed as Coaching work delivered primarily in a Remote / Virtual environment.

• Deliver structured IT Service Management training sessions for client teams linked to Ho Chi Minh City and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Candidate Profile

Strong practical expertise in IT Service Management; prior experience delivering corporate learning or facilitation engagements; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; able to tailor delivery for adult learners and client stakeholders.

• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in IT Service Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Ho Chi Minh City, Vietnam, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.

Strong fit for consultants, trainers, or practitioners with experience in cloud, infrastructure, cybersecurity, or enterprise technology training and a track record of supporting professional capability-building initiatives.

Next Step

We welcome interest from credible trainers who can demonstrate strong IT Service Management delivery capability and a practical approach to corporate learning.