Seoul-Based Training Programme Manager – IT Service Management

We are seeking a delivery-ready Training Programme Manager with proven IT Service Management capability for assignments connected to Seoul, South Korea, and broader Asia.

Job Title: Seoul-Based Training Programme Manager – IT Service Management

Category: Cloud & Tech

Expertise Area: IT Service Management

Location Focus: Seoul, South Korea

Delivery Mode: Hybrid

Location Scope: Asia and Remote / Virtual

Experience Level: Senior

Engagement Type: Multi-Session Programme

Brief Overview

This opportunity is targeted at a strong training programme manager with proven IT Service Management expertise and experience supporting technical teams, business stakeholders, and project users across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

Core Responsibilities

  • Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
  • Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
  • Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
  • Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
  • Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.

Candidate Background

  • Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
  • A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
  • Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
  • Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
  • Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.

Demonstrable expertise in IT Service Management; confidence running workshops, training, or advisory sessions for corporate audiences; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; comfortable working in hybrid environments.

Ideal candidates will have worked across cloud, infrastructure, cybersecurity, or enterprise technology training, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

Expression of Interest

The expected delivery mode for this brief is Hybrid, and the role should be approached as a Multi-Session Programme requirement.

We welcome interest from credible trainers who can demonstrate strong IT Service Management delivery capability and a practical approach to corporate learning.

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