We are interested in hearing from experienced Subject Matter Trainer professionals who can deliver CRM & Business Systems training for organisations operating in and around Johor Bahru.

Assignment Overview

This scheduled role is suited to a delivery-focused trainer with hands-on CRM & Business Systems credibility and experience working with business users, operations teams, and functional stakeholders in Johor Bahru, Malaysia, and across Asia. The work centres on practical application, learner confidence, and helping clients support systems enablement, process execution, and user adoption.

This opportunity is best suited to practitioners who can deliver credible learning interventions while maintaining pace, clarity, and client trust across live sessions and preparation stages.

The current requirement points to In-Person delivery and should suit someone comfortable supporting Multi-Session Programme projects.

Delivery Scope

• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured CRM & Business Systems training sessions for client teams linked to Johor Bahru and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.

Candidate Profile

Clear subject-matter credibility in CRM & Business Systems; prior exposure to multinational or enterprise audiences; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; confident supporting learners with practical examples, tools, and Q&A.

Best suited to professionals with backgrounds in ERP consulting, systems implementation, enterprise process training, or user enablement, ideally with experience working with multinational clients or enterprise teams in Asia.

• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in In-Person settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.

Next Step

We welcome interest from credible trainers who can demonstrate strong CRM & Business Systems delivery capability and a practical approach to corporate learning.