This brief is aimed at an experienced Subject Matter Trainer with real depth in IT Service Management and the ability to support client-facing delivery linked to Ningbo.

Position Summary

The assignment requires a trainer who can structure material clearly, manage professional audiences confidently, and adapt delivery to different sectors, teams, and levels of experience.

Client is seeking an experienced trainer to deliver IT Service Management training for technical teams, business stakeholders, and project users across Asia. The assignment suits a commercially credible facilitator who can help clients support technical enablement, systems confidence, and cross-functional adoption.

What Success Looks Like

The expected delivery mode for this brief is Hybrid, and the role should be approached as a Short Series requirement.

• Use practical case studies, scenarios, tools, or workflows to make IT Service Management content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured IT Service Management training sessions for client teams linked to Ningbo and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.

Who This Would Suit

Strong practical expertise in IT Service Management; prior experience delivering corporate learning or facilitation engagements; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; able to tailor delivery for adult learners and client stakeholders.

• Availability for project-based work linked to Ningbo, China, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.

Strong fit for consultants, trainers, or practitioners with experience in cloud, infrastructure, cybersecurity, or enterprise technology training and a track record of supporting professional capability-building initiatives.

How To Apply

We welcome interest from credible trainers who can demonstrate strong IT Service Management delivery capability and a practical approach to corporate learning.