We are seeking a delivery-ready Training Consultant with proven Quality & Service Operations capability for assignments connected to Suzhou, China, and broader Asia.

Assignment Overview

Client is seeking an experienced consultant to deliver Quality & Service Operations training for operations teams, project stakeholders, and process owners in Suzhou, China, and across Asia. The assignment suits a commercially credible facilitator who can help clients improve process discipline, service reliability, and operational performance.

The role is intended for trainers who can move comfortably between subject expertise, stakeholder discussion, and practical learner application. Sessions should remain relevant to real workplace use rather than abstract theory.

Delivery Scope

• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.

Candidate Profile

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Quality & Service Operations with evidence of practical business or corporate application.
• Availability for project-based work linked to Suzhou, China, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.

Strong practical expertise in Quality & Service Operations; prior experience delivering corporate learning or facilitation engagements; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; able to tailor delivery for adult learners and client stakeholders.

Strong fit for consultants, trainers, or practitioners with experience in operations improvement, project delivery, procurement, quality, or supply chain capability building and a track record of supporting professional capability-building initiatives.

Next Step

Delivery is expected to take place in a In-Person format, with the engagement currently framed as Multi-Session Programme support.

We welcome interest from credible trainers who can demonstrate strong Quality & Service Operations delivery capability and a practical approach to corporate learning.