A current stream of client demand has created an opportunity for a commercially credible Training Programme Manager in IT Service Management for assignments associated with Yokohama and the wider Asian market.

Position Summary

This opportunity is best suited to practitioners who can deliver credible learning interventions while maintaining pace, clarity, and client trust across live sessions and preparation stages.

This scheduled role is suited to a delivery-focused training programme manager with hands-on IT Service Management credibility and experience working with technical teams, business stakeholders, and project users across Asia. The work centres on practical application, learner confidence, and helping clients support technical enablement, systems confidence, and cross-functional adoption.

What Success Looks Like

From an operational perspective, the assignment is best viewed as Multi-Session Programme work delivered primarily in a Remote / Virtual environment.

• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make IT Service Management content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured IT Service Management training sessions for client teams linked to Yokohama and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.

Who This Would Suit

Clear subject-matter credibility in IT Service Management; prior exposure to multinational or enterprise audiences; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; confident supporting learners with practical examples, tools, and Q&A.

• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Remote / Virtual settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.

Best suited to professionals with backgrounds in cloud, infrastructure, cybersecurity, or enterprise technology training, ideally with experience working with multinational clients or enterprise teams in Asia.

How To Apply

Professionals with relevant IT Service Management capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.