Ultimahub is expanding its trainer network for IT Service Management and is looking for a credible Workshop Facilitator who can support assignments linked to New Taipei and wider regional demand.

Role Overview

This scheduled role is suited to a delivery-focused facilitator with hands-on IT Service Management credibility and experience working with technical teams, business stakeholders, and project users across Asia. The work centres on practical application, learner confidence, and helping clients support technical enablement, systems confidence, and cross-functional adoption.

This opportunity is best suited to practitioners who can deliver credible learning interventions while maintaining pace, clarity, and client trust across live sessions and preparation stages.

What You Will Support

• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make IT Service Management content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured IT Service Management training sessions for client teams linked to New Taipei and wider Asia.

What We Are Looking For

• Availability for project-based work linked to New Taipei, Taiwan, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.

Clear subject-matter credibility in IT Service Management; prior exposure to multinational or enterprise audiences; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; confident supporting learners with practical examples, tools, and Q&A.

Best suited to professionals with backgrounds in cloud, infrastructure, cybersecurity, or enterprise technology training, ideally with experience working with multinational clients or enterprise teams in Asia.

Apply / Express Interest

Delivery is expected to take place in a Hybrid format, with the engagement currently framed as Multi-Session Programme support.

Professionals with relevant IT Service Management capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.