We are interested in hearing from experienced Workshop Facilitator professionals who can deliver Key Account Management training for organisations operating in and around Astana.

Assignment Overview

This brief is designed for professionals who can balance subject-matter depth with applied facilitation. Strong judgement, audience awareness, and the ability to keep training outcome-focused will be important.

This scheduled role is suited to a delivery-focused facilitator with hands-on Key Account Management credibility and experience working with commercial teams, account managers, and customer-facing staff in Astana, Kazakhstan, and across Asia. The work centres on practical application, learner confidence, and helping clients raise commercial effectiveness, client engagement, and sales execution.

Delivery Scope

Delivery is expected to take place in a Hybrid format, with the engagement currently framed as Multi-Session Programme support.

• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Key Account Management content easier to apply after the session.

Candidate Profile

Clear subject-matter credibility in Key Account Management; prior exposure to multinational or enterprise audiences; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; confident supporting learners with practical examples, tools, and Q&A.

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Key Account Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Astana, Kazakhstan, and wider Asia where relevant.

Best suited to professionals with backgrounds in sales enablement, account management, customer success, or negotiation programmes, ideally with experience working with multinational clients or enterprise teams in Asia.

Next Step

Suitable candidates should apply with a concise summary of relevant expertise, client-facing delivery experience, and current availability for assignments of this nature.