We are interested in hearing from experienced Workshop Facilitator professionals who can deliver Quality & Service Operations training for organisations operating in and around Daegu.

Opportunity Overview

The assignment requires a trainer who can structure material clearly, manage professional audiences confidently, and adapt delivery to different sectors, teams, and levels of experience.

An upcoming client brief requires a capable facilitator who can lead Quality & Service Operations learning engagements for operations teams, project stakeholders, and process owners across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients improve process discipline, service reliability, and operational performance.

Key Areas of Responsibility

The current requirement points to In-Person delivery and should suit someone comfortable supporting Short Series projects.

• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.

Preferred Background

Relevant practitioner-level experience in Quality & Service Operations; strong facilitation and stakeholder communication; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; able to structure sessions that balance concept, discussion, and application.

• Proven subject-matter credibility in Quality & Service Operations with evidence of practical business or corporate application.
• Availability for project-based work linked to Daegu, South Korea, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in In-Person settings and handling the logistical realities of live corporate delivery.

Preferred candidates will bring exposure to operations improvement, project delivery, procurement, quality, or supply chain capability building, along with experience working with managers, professional learners, or client-facing business teams.

Register Your Interest

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.