Jonilda Trebicka
ESL Trainer | Specialized in Workplace Communication & Soft Skills
The training topics I have selected for these courses are closely aligned with the experience I have gained over the years. Each role I have held can be transformed into a practical course that covers workplace interactions, communication skills, task management, time management, and all key aspects of operating in an English-speaking work environment., Find below the training topics:, Professional Communication in Financial Services, Explaining Financial Products in Simple English, Customer Confidentiality & Ethical Communication, Handling Sensitive Customer Situations, Problem Resolution in Formal Work Environments, Effective Customer Communication in English, Handling Difficult Customers with Confidence, Active Listening & Problem Solving, Upselling & Cross-selling Techniques, Managing Customer Expectations Professionally, Engaging Diverse Audiences, Explaining Complex Information Simply, Cultural Awareness & Communication, Time Management & Productivity at Work, Teaching English for Real-Life Situations, Simplifying Complex Concepts, Adapting Communication to Different Levels, Building Confidence in Speaking English, Workplace English for Customer-Facing Roles, Common Interview Questions & How to Answer Them, Communicating Professionally During the Hiring Process, Assertiveness vs. Politeness in Professional Settings, Workplace Communication for Non-Native English Speakers, Performance Reviews: How to Prepare and Respond, Creating a Positive Work Environment, Motivation & Productivity at Work
About
Experienced ESL Corporate Trainer specializing in Business English and workplace soft skills. With a strong background in customer service, sales, and professional communication, I design and deliver practical, results-driven training that helps professionals communicate confidently in English-speaking environments. My approach focuses on real-life workplace scenarios, enhancing communication, collaboration, and overall performance.
Expertise
Expertise Areas: Communication, Compliance, Language, Soft Skills
Expertise Categories: Business Communication, Intercultural Communication, Difficult Conversations, Regulatory Compliance, Ethics & Conduct, Business English, Professional Communication English, Meeting & Presentation English, Writing & Email English, Industry-Specific English, Cross-Cultural English, Emotional Intelligence, Critical Thinking & Problem Solving, Time Management & Personal Effectiveness, Collaboration & Teamwork, Resilience & Adaptability, Professional Presence
Qualifications & Certifications
My work experiences are the main qualification for this role- I have completed workshops and trainings relevant to teaching remotely and corporate trainings.
Previous Clients
Previous clients include adults from various companies and corporates in Asia & Europe.
I have worked for various Ed-tech companies and out of 7 years. Almost four of them were with adult learners from various levels, backgrounds and professions.
I would be happy to contact some of my previous learners for testimonials-
Delivery
Delivery Method: Online
Locations: Global / Worldwide, Remote / Virtual
Delivery Languages: English