This role supports the growth of our Operational Excellence trainer pool and would suit a credible Contract Training Facilitator available for assignments associated with Zhengzhou.

Assignment Overview

An upcoming client brief requires a capable facilitator who can lead Operational Excellence learning engagements for operations teams, project stakeholders, and process owners in Zhengzhou, China, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients improve process discipline, service reliability, and operational performance.

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

From an operational perspective, the assignment is best viewed as Short Series work delivered primarily in a Hybrid environment.

Delivery Scope

• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Operational Excellence content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.

Candidate Profile

Relevant practitioner-level experience in Operational Excellence; strong facilitation and stakeholder communication; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; able to structure sessions that balance concept, discussion, and application.

Preferred candidates will bring exposure to operations improvement, project delivery, procurement, quality, or supply chain capability building, along with experience working with managers, professional learners, or client-facing business teams.

• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.

Next Step

If your background aligns with this brief, please apply with an overview of your Operational Excellence experience, training track record, and preferred delivery model.